There may be times where you feel we have let our standards slip, you have an idea on how we can improve our service, or you just want to make a team member's day by providing some great feedback. Whatever the case, we are here to listen and learn.
If you do have a complaint, we want to hear about it. This allows us to respond effectively, provides us with an opportunity to rectify the situation and enables us to continue to improve the service we deliver to all members.