Everyday Banking Product Manager

Everyday Banking Product Manager

Hastings

Full Time / Permanent

Closing Date 31 August 2025

About Unity

With approximately 35,000 members across Aotearoa, our mission is to help everyday Kiwis achieve a better tomorrow through our range of simple, straight-forward money solutions. We offer a range of products, helpful information, and support, from savings and loans, through to everyday banking. Our personalised services reflect our commitment to long-lasting partnerships with our members and community – that’s what a credit union is all about!

About the role

At Unity, we believe our products and everyday banking should be simple, accessible, and tailored to our members’ needs. We're on the lookout for an Everyday Banking Product Manager to lead the development, enhancement, and performance of our everyday banking products including transaction accounts, cards, payments, and digital solutions.

This is a unique opportunity to join a purpose-driven, member owned financial services provider focused on growing with integrity, delivering great experiences, and innovating for the future.

 
Key responsibilities include:

• Growing our member numbers and improving member experience and product performance.

• Ownership of clear and engaging member communications, improved member confidence and satisfaction.

• Driving the adoption and increase of digital usage and self-service options that reduce member effort.

• Lead product improvements that support Unity’s purpose and goals with a simplification and refresh focus, using member insights to develop evolved products.

• Providing accurate reporting and insights on member activity.

• Drive portfolio profitability through pricing and policy changes as through the relevant committees.

• Manage system updates, compliance, and third-party connections/critical external business partners and vendors.

• Working closely with teams to deliver on strategy and shared goals.

About you

• Proven experience in retail banking product management or similar financial services role.

• Strong commercial acumen with a track record of driving growth and profitability.

• Passion for delivering exceptional customer experiences.

• Strategic mindset with the ability to translate insights into execution.

• Excellent stakeholder engagement and vendor management skills.

• Comfort navigating ambiguity and working across multiple initiatives simultaneously.

Why Unity?

At Unity, you’ll find a team committed to making a positive difference. We’re proudly member-owned and values-led, offering:

• A collaborative and inclusive work culture

• Opportunities for growth and development

• Flexible working arrangements

• Competitive salary and benefits

How to apply

Apply now and help us shape the future of financial wellbeing in Aotearoa.

 If you have any questions, please contact careers@unitymoney.co.nz

 Apply now - we will be screening applications as we go.